What We Do
Legal Call 24 is an award-winning North-American based answering service that offers a wide variety of services customized for the legal profession. Our professional and highly-trained Agents provide a valuable service by ensuring your firm is available to potential clients 24/7/365. Our affordable services include after-hours call support, client intake, message taking and lead capture. Partnering with Legal Call 24 is the smart way of increasing your client list while decreasing your operating costs. Whether you are a solo practitioner or a large firm, we have a solution that will work for you.
HOW OUR SERVICE WORKS
Our friendly, professional Agents have answered in excess of 50 million calls since launching our services in 1948. Every call is promptly picked up by one of our skilled Agents, who answer the call in your firm's name with a custom greeting determined by you. With an average time to answer of 13 seconds, your callers will receive answers to their questions in a timely and efficient manner.
Starting with Legal Call 24 is easy! Fill out our intake form and one of our Programmers will contact you to discuss how you want your phones answered, how you’ll be forwarding your calls to us, how you want us to handle new clients and existing clients, and the specific questions you’d like us to ask during a legal intake. We then allocate a unique telephone number to your firm to use for call-forwarding. Your greeting and on call schedule can be changed as often as you like and we will provide log-in credentials so you can listen to the call recordings.
Learn More About Us
Legal Call 24 specializes in helping law firms in Canada and the United States manage their phone lines and other communication channels. We offer a range of call answering and telephone answering services, with flexible packages to ensure you receive precisely the coverage you require. We focus on staffing your phone lines, so you and your team can focus on your clients.
Trust the Process
See what others are saying
“In our line of work, it is imperative that our clients are taken care of in a professional and timely manner, 24/7. Legal Call 24 have become a trusted extension to our firm, and contribute to client retention and client satisfaction. They represent our busy practice with exceptional knowledge and skill and I highly recommend Legal Call 24!”
“Legal Call 24 answers my lines with the utmost professionalism at all times. The Operators are outstanding! They are an integral part of our practice and I trust them with my reputation. ”
“Legal Call 24 has been handling my calls for the past 14 years. The staff are knowledgeable, professional and attentive to my Client’s needs. They offer complete transparency when representing my firm. Thank you for your excellent service!”
