Top 4 Reasons You Need an Answering Service

Help Desk

There are a variety of reasons why a small practicing law-firm needs to have a quality call answering service in place. It's a fact that you likely can't afford to pay someone to sit there 24/7/365 to answer telephone calls, nor could you answer the phone around the clock yourself. However, when someone is phoning up a law firm, they not only have an urgent need, but if they don't reach someone, they will likely hang up and call another law firm. That means that your law firm lost a customer before you even started, simply because no one was there to answer our phone.

However, with an affordable call service like Legal Call 24 in place, you will be able to have someone there to answer the phone 24/7 and take down the person's information, so all you have to do is get on the case when you are back in the office.

There are also other benefits to having a call answering service in place at your law firm. The following are 4 of the top reasons why that call answering service will help your small law firm succeed:

Clients Always Receive Quality Services:

Our employees undergo extensive training to provide quality customer intakes while making the process as easy as possible for every client whom we assist. We are available 24/7/365 so that your clients don't have to wait and you don't have to lose business. We take down information carefully and fill out all the reports and put it on your desk so all you have to do is respond at your earliest convenience.

Frees Up Your Employees:

Rather than answering telephones and taking down information, this frees up your staff so that they can go and meet with and assist other customers while we take care of the rest. The details will always be waiting for you on your desk when you return from your other appointments and business-related activities, then you can pick it up and take it from there and open and start their case.

Allows Your Employees to Enjoy Down Time:

If you want to take a vacation or enjoy some time with your family this summer, Legal Call 24 will take care of answering the phones. You can close up the office and get out and do other things all while being worry-free because you are in great hands. You need that work life balance and Legal Call 24 provides that for you!

Saves Money & Time:

Legal Call 24 offers phone answering services at a fraction of what you would pay one or more secretaries (including their benefits) to answer your phones 24/7/365. That can help save your small law firm both time and money which can go to other business expenses or get used to increase your firm's profitability.

Legal Call 24 is your solution to your law firm's telephone answering needs and we will ensure that you never miss another potential client's call again. We are always here to service your small law firm's telephone and make sure that your clients are cared for, even when you're not in the office.

To inquire about our quality call answering services, please feel free to contact us for further assistance! We look forward to hearing from you and working with you at your earliest convenience!

Sharron LawsonComment