How would your team handle a major disappointment? Resilience is the ability to spring back from difficulties. You build resilience into your business when you plan strategic goals, allocate your yearly budget, or negotiate insurance rates. But have you taken time to build resilience into your team? Though some individuals are naturally more resilient than others, it is possible to create an environment of resilience in your workplace. Here are 3 tips to building a more resilient team
Read MoreIn many careers, there's a belief that the more hours you put in, the more return you'll see. That's why a lot of private practice lawyers find themselves working 70-80 hour weeks. They believe, incorrectly, that this much time is necessary in order to pay their bills. However, the truth is that taking some time off and lessening your workload can actually increase productivity and lead to higher income streams. In this quick guide, we'll discuss why taking more breaks and spending less time working will actually help you as a lawyer.
Read MoreA well-written novel is like a mirror of truth, giving insights into the world we live in and the problems that we face every day. For family practice lawyers, one piece of fiction stands out against the rows of fiction on the shelves: Jodi Picoult's House Rules. Analyzing this novel can help family practice lawyers consider some of the nuances and ethical implications of family law. Here are just three lessons family lawyers can learn from this piece of fiction.
Read MoreWe are pleased to announce that Legal Call 24 is a 20 year Award of Excellence winner!
Read MoreTelevision or podcast, it's easy to get your true crime fix these days. That's because there's been an influx of true crime shows and podcasts that inspect and analyze both fictional and real-life cases of crime.
What does our obsession with true crime say, legally and socially? Some people question the growing fascination we have with this type of media, suggesting it glorifies criminals while dishonouring victims.
Interestingly, one researcher found that women tended to more often consume this type of media and were seemingly more drawn to better understanding the psychology of the killers. Other psychologists have posited that the fascination is both natural and an important way for individuals to feel better prepared when potentially facing personal calamities.
Read MoreDo you own your practice or does it own you? Many criminal and personal injury attorneys confess that their practice owns them. The freedom of being your own boss often includes significant family-life and private-life sacrifices, keeping you chained to your work. Legal Call 24 can break those chains and allow you to take charge over your practice.
Read MoreAre you so busy delivering exceptional service at your law firm that you never find time to exercise? Fitting physical activity into your busy day is easier said than done. You barely have time to hang out in the breakroom leave alone hit the gym a few times a week for a workout. However, physical activity is essential to your overall health.
A survey conducted by Statistics Canada's Canadian Community Health found out that slightly over half of the adults aged 20 and older are inactive. Are you a part of these statistics? If so, it's time to take physical activity seriously and slot it into your busy legal schedule. With this in mind, here are a few insights on how embracing physical activity can increase your productivity and contribute to your overall health and wellness.
Read MoreThere are a variety of reasons why a small practicing law-firm needs to have a quality call answering service in place. It's a fact that you likely can't afford to pay someone to sit there 24/7/365 to answer telephone calls, nor could you answer the phone around the clock yourself. However, when someone is phoning up a law firm, they not only have an urgent need, but if they don't reach someone, they will likely hang up and call another law firm. That means that your law firm lost a customer before you even started, simply because no one was there to answer our phone.
Read MoreThere's more to hiring an answering service than just hiring someone to answer the phone. Not only do you need well-trained professionals who understand phone courtesy, but consideration also needs to be put into the answering service greeting. In many instances, the person your client speaks to on the phone may be their first interaction with your law firm. That's why it's important to make sure your answering service is a clear representation of who you are and what you stand for—and why it's important to take care with your answering service greeting.
Read MoreThese days, it doesn't take an office to launch a law practice. We've talked before in our blog about how to practice law without an office. But we can't stress enough that even without an office, quality customer service is invaluable. When you're working in a less conventional setting, you need unconventional tools to communicate with future clients and provide them with the services they need to choose you over their competitors. Today, we're going to take a look at one powerful tool you may not even realize you have at your disposal: Facebook. These 3 tips will help you leverage Facebook and get your practice off to a great start—or launch your existing practice into new success!
Read MoreFor the past half of a decade, Legal Call 24 has proudly been helping law firms of all sizes perform their client intake processes. We work in all various types of law and have handled a variety of different client intake needs throughout that time. We continue to expand our services and improve our staff training to ensure that we can handle any needs that your client has adequately and professionally.
Read MoreTurnover in law firms is at its highest-ever rate, and anyone can tell you that's a bad thing. High turnover rates in a firm make it hard to retain clients, who may lose trust with the firm over time. Hiring and training new employees is also expensive. In order to retain your employees, the number one thing to work on is employee engagement. According to Huff Post, engagement matters because it improves a firm's retention rates, productivity, and profitability. So how do you improve engagement in your firm? Here are three important steps.
Read MoreYou never get a second chance to make a good first impression.
This phrase, cliched as it is, remains as true now as it has ever been.
Many businesses ignore the need to make a good first impression on their customers at their own peril. To the customer, a friendly and knowledgeable greeting can inspire confidence from their first interaction. Customers who contact a law firm need to be at ease from their first interaction. If they feel respected they are more likely to patronize your firm and remain loyal customers.
Read MoreNew lawsuits are being filed everyday over frivolous matters, but some are so bizarre that only the plaintiff can discern why it's worth the court costs. The plaintiff files a complaint; someone serves papers to the defendant; lawyers present the evidence and argue their points; witnesses take the stands; and the judge hands down a ruling. Sometimes there is a large sum of money on the line that warrants such a long process, but occasionally, there is no logical reason behind the lawsuit.
Read MoreSweet Sixteen! Legal Call 24 has once again achieved the Award of Excellence from ATSI.
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Whether you are looking for an entertaining way to pass the time during your commute, or are just looking to brush up on different areas of the law, podcasts are a great way to acquire more information. While several of the podcasts listed below are geared to lawyers specifically, others focus on law-adjacent topics and general professional tips.
Read MoreWith the influx of AI within the legal industry is working to make many legal operations streamlined. Coupling that with the change in buying habits in which clients are researching attorneys, aren’t scared to ask for a reduced rate, and expect a high level of service, and immediate availability regardless of time of day.
Read MorePracticing law without an office might seem like a bit of an off-the-wall concept, but it's becoming much more common than many people think. Renting office space is expensive, and with rental rates continually rising, there are more and smaller legal firms choosing to operate remotely or without one, single, designated office space that they call their "home base."
Read MoreLegal Call 24 is proud to announce that we offer call assistance to more than just legal firms. We are also happy to provide our call-answering services to Bail Bond Companies as well. Our highly-trained staff knows how to take down Bail Bond Company calls and ensure that they have the correct information every single time.
Our #1 priority is to ensure that each bail bond company that uses our services is 100% satisfied with our services. Our highly-trained professionals work hard to ensure that we get every call right, every time, no exceptions.
Read MoreOutsourcing to a legal virtual receptionist allows for your firm to scale at a fraction of the cost of hiring full-time administrative staff. At the cost of one billable hour a day, you can provide client relations and intake 24/7/365. This allows for your firm to be available immediately for any potential client to get information about your firm, regardless of what time it is.
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